Day 12 and counting...
May. 17th, 2007 03:26 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
hypatia42Daily Log; Thursday May 17, 2007
I have feelings alternately that people suck and people are cool. Overall my feelings seem to be that people rock. Everybody has that one subject that they will rain all over someone else’s parade with. People in pain are far more likely to be surly. But, given just a little bit of hope that they will be getting out of pain soon? They become bright and cheerful nicely accommodating people. If you are convinced that people will be nasty, invariably they will be. You’ll be treating them as though they already are, thus they react as you expect them to. Hope is the key. Give people the benefit of doubt. Believe in the good in them and they will, for the most part, show it to you.
I find that setting high expectations gives people a reason to reach higher than they would have thought to on their own. This works best with children. Let them know you believe in them, that you truly know they can reach the expectation that you have set out for them, then give them everything they need to get there. You see an amazing transformation. Eventually they get to the point where they are reaching beyond the limits you set out because they know that they can. Growing and striving for more simply because it feels good to achieve.
-
All marketing and correspondence that comes out of this office is in strange fonts. Maiandra is one. My Dad showed me a long time ago why odd fonts are not a good idea to use for business purposes. They are simply not as easy to read. They don’t look as professional. But Mrs. Dr is a designer and knows best…
-
When I get to the point of having my own office I am going to need to look into the energy of spaces. When I started at this office there was a very crunchy granola type massage therapist working here who had warded the place and put up all sorts of prosperity stuff. He took it with him when he left and I have felt the lack since he did. Ever since then this has been a very different place to work. Where before it was a peaceful haven, I am now constantly bombarded.
-
9:45 I went and got a coffee drink this am. Essentially I broke. It didn’t have the carbonation or the herb mixture that is in the energy drink. Not sure how much coffee was even in it. I think it was sugar free. It did not last nearly as long in the brain as the energy drinks. I am now fidgeting again.
I wept last night from the frustration and anxiety that the lack of ability to focus causes in me. I have worked hard over my lifetime to manage my ADD. To learn the tools necessary to allow my brain to function in the semblance of normality. Now to have that stripped away and feel that panic again, it reminds me why I did not like being on the medication. Periods of sitting at my desk staring off into space because I did not have anything to focus on. Then coming back to myself, wondering where I had been, why I stopped what I had been doing, what was going on.
Many times I can manage myself cause I have a list of things that I need to accomplish. However, Dr comes up and *needs* something right now. It completely throws me off my game. Getting anything done while there are patients in the office is an exercise in futility. I think that is why I was so upset about not being able to work in the office while Dr was away. I could have really gotten things done and didn’t have the opportunity. 10:24
-
Losing it at this point. I am glad that I only have 15 minutes left until lunch. Not sure what I’m going to get today. The morning was a little off cause the Honey needed to sleep and thus I was too late to take the bus, having planned on him dropping me off. I didn’t get my lunch, managed to get breakfast because I forgot it a couple of days ago in the fridge here, and have to pay to park downtown. Which is all fine, I agreed to do it. The Honey did need to sleep. He does not sleep like I do, very deeply. Kitty cat was apparently restless last night and I didn’t hear a thing until this morning. All this accumulates to; I need to find lunch. I’ll likely just go with a sub from Subway. That means I don’t get my walk though. I’ve noticed I do not have time to procure lunch and get my walk in. You’d think this would be more incentive to remember my lunch right? Not so much. I don’t remember that eating needs to happen later in the day until after I have woken up, and that is usually a half hour to 45 minutes after I get to work. Previous jobs to this I would just leave something at work that I could eat(not possible here) or grab something quick out of the freezer. Been out of that sort of thing for a while now. Must remember to make a trip to the store.
-
After reading![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
lapiswitch’s successes on reducing workplace stress by making lists I decided to try it. The piles of stuff to be done lying around are not helping, even if they are organized. So I have made myself a list of everything that has come up today (not including the emergencies from Dr). 10 items on the list thus far today. 4 completed, 2 to be passed on to Mrs. Dr, and one is just a reminder to Dr himself. That does not feel like a whole lot of things to have been accomplished. However, I did that in approximately two hours, in between clients and phone calls. Course this list is just the additional stuff. I still have all the regular stuff I have to get done in a day. Not sure if it is reducing stress but it is helping me get back to what I was doing before my brain wandered off.
Still internally working on why my best isn’t good enough for me. Some days I get it. I am at peace with my lack of training and attention span limiting what I can do in a day. I think, with this job at least, part if it is a lack of perspective. I’ve never worked a position like this before. It is far more than a receptionist job, think office manager. So really, I have no idea what all I should truly be expected to handle, how I am performing overall against reasonable expectations (Dr’s are not as far as I am concerned). Thing is, I know I have done my best. Given the training I have received and my own personal limitations in taking care of myself, I really have done my best. Why do I still question myself?
-
The amount of personal wealth represented by the people walking past and in my office everyday staggers me. Thousands of dollars and they never even bat an eyelash. Bankers and executives that don’t even have a thought about the amount things cost. Such a disparity between that and the other part of the population I see. People scraping through life trying to make ends meet. One of the security staff here worked a double overnight, off at seven am, and was back to work at 3. She talked about getting a part-time job but she knew that OT was going to be available here and she’d get paid more for that. She’s trying to support herself and her family.
-
open/close
inventory/stocking/ordering
customer relations- face and phone
product charges and payments
collections
copying
filing
data entry
insurance verification
insurance charges and payments
weekly educational material
library loan coordination
scheduling appts and consultations for patients
care plan creation
new patient orientation
informational mailings
hand written birthday cards and thank yous
reports
develop x-rays
manage Dr’s schedule
communication with contract companies
process mail
…
Wow. I really am responsible for a lot. And I do a good job. I know everyone’s name and what’s going on with them. I know what the particulars of most of their information is. I keep track of all the situations that need attention. Remind Dr about all the things he still needs to take are of. Dude needs a mother here in the office. I ain’t it.
Copy and paste from Word works okay. It really doesn't recognise the quotation marks as something to pay attention to in html though. How odd.
I have feelings alternately that people suck and people are cool. Overall my feelings seem to be that people rock. Everybody has that one subject that they will rain all over someone else’s parade with. People in pain are far more likely to be surly. But, given just a little bit of hope that they will be getting out of pain soon? They become bright and cheerful nicely accommodating people. If you are convinced that people will be nasty, invariably they will be. You’ll be treating them as though they already are, thus they react as you expect them to. Hope is the key. Give people the benefit of doubt. Believe in the good in them and they will, for the most part, show it to you.
I find that setting high expectations gives people a reason to reach higher than they would have thought to on their own. This works best with children. Let them know you believe in them, that you truly know they can reach the expectation that you have set out for them, then give them everything they need to get there. You see an amazing transformation. Eventually they get to the point where they are reaching beyond the limits you set out because they know that they can. Growing and striving for more simply because it feels good to achieve.
-
All marketing and correspondence that comes out of this office is in strange fonts. Maiandra is one. My Dad showed me a long time ago why odd fonts are not a good idea to use for business purposes. They are simply not as easy to read. They don’t look as professional. But Mrs. Dr is a designer and knows best…
-
When I get to the point of having my own office I am going to need to look into the energy of spaces. When I started at this office there was a very crunchy granola type massage therapist working here who had warded the place and put up all sorts of prosperity stuff. He took it with him when he left and I have felt the lack since he did. Ever since then this has been a very different place to work. Where before it was a peaceful haven, I am now constantly bombarded.
-
9:45 I went and got a coffee drink this am. Essentially I broke. It didn’t have the carbonation or the herb mixture that is in the energy drink. Not sure how much coffee was even in it. I think it was sugar free. It did not last nearly as long in the brain as the energy drinks. I am now fidgeting again.
I wept last night from the frustration and anxiety that the lack of ability to focus causes in me. I have worked hard over my lifetime to manage my ADD. To learn the tools necessary to allow my brain to function in the semblance of normality. Now to have that stripped away and feel that panic again, it reminds me why I did not like being on the medication. Periods of sitting at my desk staring off into space because I did not have anything to focus on. Then coming back to myself, wondering where I had been, why I stopped what I had been doing, what was going on.
Many times I can manage myself cause I have a list of things that I need to accomplish. However, Dr comes up and *needs* something right now. It completely throws me off my game. Getting anything done while there are patients in the office is an exercise in futility. I think that is why I was so upset about not being able to work in the office while Dr was away. I could have really gotten things done and didn’t have the opportunity. 10:24
-
Losing it at this point. I am glad that I only have 15 minutes left until lunch. Not sure what I’m going to get today. The morning was a little off cause the Honey needed to sleep and thus I was too late to take the bus, having planned on him dropping me off. I didn’t get my lunch, managed to get breakfast because I forgot it a couple of days ago in the fridge here, and have to pay to park downtown. Which is all fine, I agreed to do it. The Honey did need to sleep. He does not sleep like I do, very deeply. Kitty cat was apparently restless last night and I didn’t hear a thing until this morning. All this accumulates to; I need to find lunch. I’ll likely just go with a sub from Subway. That means I don’t get my walk though. I’ve noticed I do not have time to procure lunch and get my walk in. You’d think this would be more incentive to remember my lunch right? Not so much. I don’t remember that eating needs to happen later in the day until after I have woken up, and that is usually a half hour to 45 minutes after I get to work. Previous jobs to this I would just leave something at work that I could eat(not possible here) or grab something quick out of the freezer. Been out of that sort of thing for a while now. Must remember to make a trip to the store.
-
After reading
lapiswitch’s successes on reducing workplace stress by making lists I decided to try it. The piles of stuff to be done lying around are not helping, even if they are organized. So I have made myself a list of everything that has come up today (not including the emergencies from Dr). 10 items on the list thus far today. 4 completed, 2 to be passed on to Mrs. Dr, and one is just a reminder to Dr himself. That does not feel like a whole lot of things to have been accomplished. However, I did that in approximately two hours, in between clients and phone calls. Course this list is just the additional stuff. I still have all the regular stuff I have to get done in a day. Not sure if it is reducing stress but it is helping me get back to what I was doing before my brain wandered off.Still internally working on why my best isn’t good enough for me. Some days I get it. I am at peace with my lack of training and attention span limiting what I can do in a day. I think, with this job at least, part if it is a lack of perspective. I’ve never worked a position like this before. It is far more than a receptionist job, think office manager. So really, I have no idea what all I should truly be expected to handle, how I am performing overall against reasonable expectations (Dr’s are not as far as I am concerned). Thing is, I know I have done my best. Given the training I have received and my own personal limitations in taking care of myself, I really have done my best. Why do I still question myself?
-
The amount of personal wealth represented by the people walking past and in my office everyday staggers me. Thousands of dollars and they never even bat an eyelash. Bankers and executives that don’t even have a thought about the amount things cost. Such a disparity between that and the other part of the population I see. People scraping through life trying to make ends meet. One of the security staff here worked a double overnight, off at seven am, and was back to work at 3. She talked about getting a part-time job but she knew that OT was going to be available here and she’d get paid more for that. She’s trying to support herself and her family.
-
open/close
inventory/stocking/ordering
customer relations- face and phone
product charges and payments
collections
copying
filing
data entry
insurance verification
insurance charges and payments
weekly educational material
library loan coordination
scheduling appts and consultations for patients
care plan creation
new patient orientation
informational mailings
hand written birthday cards and thank yous
reports
develop x-rays
manage Dr’s schedule
communication with contract companies
process mail
…
Wow. I really am responsible for a lot. And I do a good job. I know everyone’s name and what’s going on with them. I know what the particulars of most of their information is. I keep track of all the situations that need attention. Remind Dr about all the things he still needs to take are of. Dude needs a mother here in the office. I ain’t it.
Copy and paste from Word works okay. It really doesn't recognise the quotation marks as something to pay attention to in html though. How odd.